Tweet Here’s a bold prediction. Or, more accurately, a mediocre one. The future of media is OK. Not amazing. Not awful. Just… OK. Average. It’s not because people don’t care anymore, or that the good old days were some sort of magical time in which everything was awesome. Mediocrity has […]

Tweet Have you seen the recent video of the really cool stunt where some bank gives away surprise gifts to customers through their ATMs? I’ll bet that viral video is getting a ton of views. They might even get some through this blog post. Hooray, social media! Sure, it’s kind […]

Tweet   Simplicity makes users happy. But it tends to make organizations stupid. People worry their bosses won’t think they’re working hard enough. Users, of course, do not give a damn about this. People who think the project will succeed have the urge to put their thumbprint on it. Users, […]